Cell Experience

ETL Engine

The telecom industry is a complex one, but like most sectors it relies on getting new customers and satisfying the needs of its existing customers. Among the many major costs incurred while running a mobile phone network, operating a radio network is one of the largest.

At Cardinality, our tools and services maintain enhance value of that investment by ensuring your customers receive the best service you can offer from it. Our reporting focuses at the network, cell and subscriber level, ensuring a 360-degree view of your service.

This highly powerful tool continuously monitors and ensures your attention is drawn to areas of your cellular network where it is most needed.

When a cell is first planned, implemented and tested, it should be at its optimal. With Cardinality’s Cell Experience tool, you can verify this and continue to monitor it in near real time. In essence, you can get nearly the same level of insight as drive testing, but for your entire network, all of the time, and, based on the actual experience of your customers.

Cell Experience in action

Key features

  • Proactive response. Forecast impacting issues before alarms are raised by instantly spotting dips in service - be it slower data throughput, less attaches or increased latency.
  • Prioritise resources. Empowers the business to identify the real customer impact of an element of your network not performing and focus scarce resources where they can have the biggest impact first.
  • Optimise and give service assurance. Identify the functionality of the cluster of cells at different time points. Can spot such anomalies with ease and ensure you give the best service you can to your customers.